GGChat Privacy Policy

We prioritize your privacy and are determined to protect your personal data (hereinafter, your personal data shall refer to any of your identifiable data). This Privacy Policy shall describe which data will b collected when you access GGChat application or contact the Customer Service Department or interact with us on social media platforms (including Google, Facebook and Twitter), and/or when you contact or communicate with us by other means ("Service") In addition, this Privacy Policy shall explain how the data may be used and what right you will have on such data.

We regularly review the privacy practices, and this Privacy Policy may be subject to change from time to time, which shall be posted on the Service or notified to you.

Please carefully read this Privacy Policy.

  1. Background
  2. Your personal data collected
  3. Method of personal data collection
  4. Usage and objectives of personal data usage
  5. Disclosure of personal data
  6. Transfer of personal data to other countries
  7. Personal data security
  8. Period of personal data retention
  9. Your rights
  10. Minors and privacy
  11. Contact us

1.Background

We are the “Personal Data Controller” under Personal Data Protection Act, B.E. 2562 (2019) (“Personal Data Protection Act”), meaning we are responsible for making decisions on how your personal data will be collected and ensuring that the personal data collected shall

  • Be collected on necessary basis for specific purposes only,
  • Be sufficient, relevant and in accordance with the purpose of data collection,
  • Be correct and up-to-date,
  • Not be retained for too long, and
  • Be stored safety
  • As the Personal Data Controller, we are responsible and perform our duties pursuant to Personal Data Protection Act. This Privacy Policy is part of such responsibility to ensure our compliance of the law. We have appointed the Personal Data Protector to take care of the compliance with this Privacy Policy and the Personal Data Protection activities. We have also appointed the team to support the work of Personal Data Protector.

    2.Your personal data collected

    Personal Data means any data related to an individual person which can be used to identify that person. We may collect and use your personal data as follows:

  • Identifiable information: We may ask you to provide identifiable for using some Service such as your name, email address, and username to access social media.
  • Contact information: When you need to contact you or when you want to contact us, we will use the email address, phone number and username.
  • Media information: We may use the images from photos or videos of groups of people and fans and other social media contents created by us (or on our behalf) obtained from arrangement of programs (events) or given by you.
  • User information: We collect the details of usage and preference setup related to your service usage such as language, time of usage, setup (including favorite team), survey, feedback, and other information, which may be part of your account.
  • Marketing and/or communication information: We collect information about your preference setup in regard to marketing texts from us or our business partners and your communication setup.
  • Technical information: Some information will be automatically generated and collected by us when you use the Service such as IP address, MAC address and names of other devices, your clicks to the Service (including date and time), page you visit or search for, period of page visit, interaction with the page (e.g., scroll up and down, clicks, and mouse pointing), and method of leaving the page.
  • Not all of the above items may not be applied to you, depending on your service usage, interaction and communication with us. Please see more information in Clause 4. 4. Usage and objectives of personal data usage.

    3.Method of personal data collection

    Your personal data will be given to us when you:

  • Create GGChat account for using the Service
  • Request for delivery of the information, marketing information and other communication to you
  • Reply the surveys or give us your feedback, and
  • Interact or reply to us by other mans (including email, social media or phone)
  • In provide some part of the Service, we may receive additional personal data related to other organizations that collect your personal data. Moreover, we may receive your personal data from taking legal actions to protect our Service or intellectual property such as our rights over trademarks or rights of our licensees/business partners. We automatically collect technical data when you interact with us by using Cookies and other similar tracking technology. For more information, please see our Cookies Policy. We have the third-party tools to help us manage and analyze our appearance in social media and reports on comments, references, and other contents related to us on social media websites and other public channels and forums. These third-party activities and collection and sharing of information of the third party are under the requirements of the said social media websites, channels and forums. We will use the collected data in accordance with the purposes of this Privacy Policy. We use the third-party service to collect the information regarding the internet login and details of the behavioral patterns of visitors in order to know the number of visitors to part of the Service. Such information will be used in the way that your identity will not be disclosed, and such persons will not be allowed to identify the identity of the visitors to our website.

    4.Usage and objectives of personal data usage

    We will use your personal data in the way permitted by Personal Data Protection Act. Personal Data Protection Act indicates that we can collect and use personal data only in the following cases:

  • To achieve the purposes related to preparation of historical documents or archives
  • For public interests or in relation to research or statistics with appropriate protective measures
  • To prevent or suppress threats to life, body or health of people
  • If it is necessary to comply with the agreement to which the personal data owner is a party or to fulfill the request of the personal data owner prior to execution of the agreement
  • If it is necessary to perform the duties for the public interests of the Personal Data Controller or to exercise the power granted by the government to the Personal Data Controller.
  • If it is necessary for the legal benefit of the Personal Data Controller or other individual or juristic person who is not the Personal Data Controller unless such benefit is less important than the basic rights in the personal data of the personal data owner.
  • To comply with the Personal Data Protection Act.
  • Therefore, we will legally use your personal data as follows:

    In providing Service: We will use registration data, user data, and communication data to ensure that we can provide you with effective and correct Service. If you fail to give us necessary personal data, we will not be able to provide the Service that suits your needs or effectively manages the problems related to our Service. Therefore, we will use your personal data as necessary to fulfill our promises with you and for our legal benefits in providing Service to you.

    In operation : We will use technical data to operate and control the service provision, including testing, analysis, maintenance, support, report, and storage of data. Therefore, we will use your personal data as necessary for our legal benefits in operation. Furthermore, we will use technical data along with identifiable data and communication data to maintain security of the data and prevent frauds, system security (e.g., to prevent hacking, deception or spam), and to support legal actions. For this reason, we will use your personal data as necessary to perform our duties in accordance with the law. Other purposes : We mat use your personal data to prevent or suppress threats to life, body or health of people. If necessary, we may use your personal data to take legal actions or comply with rules and regulations such as report to competent government authorities, compliance with orders of the government, government officials, supervisory agencies, courts, or persons who have the rights, or other third parties related to the use of our intellectual property such as rights over the trademarks, rights to disseminate or rights of our licensees or business partners or other people related thereto. For this reason, we use personal data as necessary for our legal benefit in protecting, defending, and enforcing the rights to provide our Service and to comply with the law We will use your personal data for the above purposes only unless it is necessary for us to use your personal data for other purposes and we have considered that such purposes relate to the original purposes. If it is necessary for us to use your personal data for any purposes which are not relevant to the original ones, we will keep you notified and explain the legal basis that allows us to use your personal data. If you do not want your personal data to be disclosed, you may choose to not disclose it. However, if your personal data is essential for service provision, you may not be able to access some parts of the Service and we may not be able to help you deal with the problems.

    5.Disclosure of personal data

    Third-party service providers : We use the service provided by third-party service provider to support our service provision such as communication, data storage, and communication with service providers through various channels on our behalf. In providing such service, third-party service providers may access, receive, store, or use personal data on our behalf, and third-party service providers shall use personal data under the Company’s orders to provide relevant service only. They will not be permitted to use personal data for personal purposes unless otherwise permitted. In that case, we will keep you informed and send you the Privacy Policy of the said third-party service provider so you know how they process your personal data. Legal duties : We may disclose your personal data when we consider that we are required to do so in accordance with the law or its is essential for us to comply with the law

    6.Transfer of personal data to other countries

    Normally, we do not transfer personal data to other countries. Anyway, if we are required to do so, we will ensure to comply with the provisions of Personal Data Protection Act as well as the relevant measures to protect security of personal data.

    7.Personal data security

    We arrange the measures to protect security of personal data in accordance with Notification of Ministry of Digital Economy and Society Re: Standard of Maintaining Personal Data Security, B.E. 2563 (2020).

    8.Period of personal data retention

    The Company will retain your personal data for the period necessary for fulfilling the objectives indicated in this Privacy Policy unless it is required or permitted by the law that your personal data must be retained for a longer period. For example, the Company may retain the personal data for the prescription period as determined by the law for relevant matters for legal proceedings or for inspection of the supervisory agencies.

    9.Your rights

  • Request for access and request for electronic copies of personal data Request for disclosure and transfer of personal data to other persons automatically, restriction or suspension of usage, or refusal of data processing, you may inform the Company via email: [email protected]
  • Withdrawal of consent You may withdraw your consent given to the Company regarding data processing or specific activities at any time by contacting the Company as detailed below.
  • Complaints You may file complaints to the expert committee under Personal Data Protection Act in the case that the Company or Personal Data Processor, including employees or contractors of the Company or Personal Data Controller breach or fail to comply with the Act or notifications issued thereunder when the provisions of such law come into effect.
  • 11.Contact us

    You may contact the Company by mail as follows

    54, 17fl., B.B.Building, Sukhumvit 21(Asoke),

    Klongtoey-Nuea, Wattana, Bangkok 10110

    To ensure effective compliance with our Privacy Policy, the Company has appointed the Personal Data Protector who will assist you about your personal data. If you have any questions or suggestions about the Company’s practices concerning personal data management, feel free to contact us at [email protected]

    Cookies Policy

    This application is provided by Midas (hereinafter referred to as “Company” or “we”). This application uses cookies and other tools to separate the patterns of your application usage from other users to help you gain impressive experience from using the application and help us improve the application quality. If you continue using this application, it will be deemed that you allow us to install cookies in your device.

    What is cookies?

    Cookies are small texts comprised of the downloaded information which may be stored in your web browser or other devices that are connected to the internet (e.g., your computer, smartphone, or tablet) and retrievable by the server later. It is similar to the memory unit of the webpage.

    Cookies function helps us automatically collect and store information about your application usage and/or website visits as follows:

  • Type of browser, software, as well as structure and operating system used for access to the application, date and time of your access to the application
  • Other website address linking you to our application, and
  • Webpage you access, visit and taking you from our application, including the content on the webpage you visit and the period of your visit.
  • Our Privacy Policy will determine all details about other data we collect and the how we use your data.

    Cookie usage

    Types of cookies we use and the method of using them include, but not limited to, the following

  • Analytical/Performance Cookies: This type of cookies will enable us to remember and count the number of visitors to the application and help us know the behaviors of visiting the application to improve the application functions for better quality and appropriateness. Also, these cookies will compile statistics on access and behaviors of visiting the application which helps with the improvement of application. Users will be allowed to search what they want very easily. It enables us to understand user interests and measures effectiveness of our advertising.
  • Functionality Cookies: This type of cookies is used for recognizing your identity when you return to use the application. The purpose is to make sure that our application can respond to your needs effectively and remember your setup such as language, region or font size selected by you.
  • Targeting Cookies: This type of cookies records you visits to the website and application, webpages and links you have visited. We will use this data to adjust the website and content appearing on the web to match with your interests. Moreover, we share this information to the third party for that purpose, and
  • Advertising Cookies: This type of cookies will remember your setup when accessing the application and the data will be used to improve the application home page to offer you with the most appropriate advertising such as showing the advertising that you may be interested in, preventing or limiting the frequency of your exposure to the website of the same ads to measure effectiveness of the ads.
  • Please note that some types of cookies are managed by the third party such as advertising network, functions e.g., videos, maps, and social media, and other external website providers such as analysis of website visit, etc. These cookies are mostly analytical cookies/functionality cookies or targeting cookies. You should study the Cookies Policy and Privacy Policy on the third-party website to understand how your personal data will be used.

    Cookies Setup

    You may block cookies by setting up on your browser. You may refuse all or some cookies setups. If you set up your browser by blocking all cookies (including those essential for usage), you may not be able to access all or some parts of our application.

    Whenever you want to withdraw your content for cookies, you have to set up your browser to delete cookies from each browser you use.

    If you need more information about the above methods, please select “Helps” on your internet browser to see further details.

    Latest revision 22 December 2021